icon2_alt

Management and Support

We not only sell and install systems, but also manage and stand behind our work. We support what we sell, and work tirelessly to ensure that our clients' systems are running as they should.

Billing and Ticketing

Our world class billing and ticketing platform, with 24/7/365 service, sets us apart from our competition.  Depending on the service agreement package you sign up for, you will either be speaking to one of our top-level engineers, a first or second-tier technical support consultant, or directly with support agents who will call you back within 12 hours.

    Building Systems Support

    Our Building Systems Support includes a wide array of specialized services, including IT infrastructure, connectivity management, and managed security solutions.

    As an in-house Building Service Provider, we bring in a dedicated commercial fibre connection to distribute it amongst the tenants in the building or complex. This service includes the billing, the after service, and the ongoing technical maintenance of the infrastructure and associated hardware and software.

      Managed Computer Solutions

      We provide a number of managed computer solutions that fit any business model: we can provide an on-premise server and manage it; we can be your managed cloud consultant, and set up your organization to work from anywhere, or in an online server environment; and we can help you grow your small business with ongoing support and insight.

      Our specialty is working with you and your business process, and fitting the right technology with what you are looking to accomplish.

        Customized Analytics and Reporting

        We offer statistical intelligence as part of being a full-service systems and solutions company. We can get to the bottom of your entire sales operation, segment it, and forecast future trends to help you with hidden markets and opportunities.

          Dedicated Human Resources

          Person by person, team by team, we will conduct your business in a way that best represents you and your services. Our team includes the following specialists:

          • Electronic Engineers & Consultants
          • Remote CIO & Network Designers/Administrators
          • Infrastructure and Telecommunications
          • Full Installations and Project Management
          • Low Voltage Technology Integrators
          • Connectivity Specialists
          • Business Management and Process
          • Strategic Communications & Marketing
          • Relocation Management and Logistics